Terms of Service

Last Updated: November 18, 2025

Please read these Terms of Service ("Terms") carefully before using WeHarmonise's website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using the WeHarmonise website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Services

WeHarmonise provides coaching services including but not limited to:

• Personal growth coaching
• Career transformation coaching
• Relationship harmony coaching
• Workshops and events
• Online resources and content
• Community support programs

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• You will comply with all applicable laws and regulations
• All information you provide is accurate and truthful

4. User Accounts

Account Creation

To access certain features, you may need to create an account. You agree to:

• Provide accurate, complete, and current information
• Maintain the security of your password
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You provide false or misleading information
• Your account remains inactive for an extended period
• We determine, in our sole discretion, that termination is necessary

5. Coaching Relationship

Professional Nature

Our coaching services are provided for personal and professional development purposes. Coaching is not:

• Psychotherapy or mental health treatment
• Legal, financial, or medical advice
• A substitute for professional counseling when needed

Client Responsibilities

As a client, you agree to:

• Participate actively and honestly in coaching sessions
• Complete agreed-upon actions between sessions
• Communicate openly about your goals and challenges
• Provide timely notice for cancellations or rescheduling
• Take responsibility for your decisions and actions

Coach Responsibilities

We agree to:

• Provide professional coaching services
• Maintain confidentiality (subject to legal exceptions)
• Respect your autonomy and decisions
• Act with integrity and in your best interest
• Maintain appropriate professional boundaries

6. Confidentiality

Our Commitment

We maintain strict confidentiality regarding your sessions and personal information, except when:

• Required by law
• There is imminent risk of harm to yourself or others
• You provide written consent for disclosure
• We need to consult with supervisors or professional advisors (in which case, we maintain anonymity)

Your Acknowledgment

You understand that:

• Confidentiality cannot be guaranteed in electronic communications
• Group coaching or workshop settings involve shared information
• Testimonials or case studies (when used) are anonymized or require your consent

7. Payment Terms

Fees and Pricing

• Service fees are outlined at the time of booking
• Prices are subject to change with notice
• All fees are in USD (or your local currency)
• Payment is due at the time of booking unless otherwise arranged

Payment Methods

We accept payment via:

• Credit and debit cards
• PayPal or other approved payment processors
• Bank transfer (by arrangement)

Refund Policy

• Full refund available if cancelled within 24 hours of first paid session
• Unused sessions in package deals may be refunded within 30 days of purchase
• No refunds for sessions cancelled with less than 24 hours notice
• Refund processing may take 5-10 business days

8. Cancellation and Rescheduling

Client Cancellations

• 24+ hours notice: Full credit or reschedule available
• Less than 24 hours notice: Session fee may be charged
• No-show: Full session fee applies
• Emergency situations: Considered on a case-by-case basis

Service Provider Cancellations

If we need to cancel a session:

• You will receive maximum possible advance notice
• Session will be rescheduled at your convenience
• If rescheduling is not possible, full refund will be provided

9. Intellectual Property

Our Content

All content on our website and in our materials, including:

• Text, graphics, logos, images
• Videos, audio recordings
• Software and code
• Worksheets and resources

is owned by WeHarmonise or our licensors and protected by copyright, trademark, and other intellectual property laws.

Your License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for personal use
• Download resources provided to you as a client
• View content for which you have permission

You may not:

• Reproduce, distribute, or publicly display our content without permission
• Modify or create derivative works
• Use our content for commercial purposes
• Remove copyright or proprietary notices

User-Generated Content

If you submit content (testimonials, comments, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content for business purposes.

10. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will meet your specific requirements
• Services will be uninterrupted, timely, or error-free
• Results obtained will be accurate or reliable
• Any errors will be corrected

You acknowledge that:

• Coaching outcomes depend on many factors, including your commitment
• We cannot guarantee specific results
• You are responsible for decisions made based on our services
• Past results do not guarantee future outcomes

11. Limitation of Liability

To the fullest extent permitted by law, WeHarmonise shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Personal injury or property damage
• Damages resulting from your use or inability to use our services

Our total liability shall not exceed the amount you paid for services in the six months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless WeHarmonise, its officers, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your conduct in connection with our services

13. Third-Party Services

Our services may integrate with or link to third-party services. We are not responsible for:

• The content or practices of third-party services
• Your interactions with third-party providers
• Damages arising from third-party services

Your use of third-party services is at your own risk and subject to their terms.

14. Communications

Electronic Communications

By using our services, you consent to receive communications from us electronically, including:

• Email notifications and updates
• SMS messages (if you opt in)
• In-app notifications
• Service-related announcements

Marketing Communications

You may opt out of marketing communications at any time by:

• Clicking "unsubscribe" in emails
• Contacting us directly
• Adjusting your account settings

15. Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us to attempt informal resolution. We'll work in good faith to resolve disputes amicably.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except:

• Small claims court matters
• Intellectual property disputes
• Emergency relief requests

Class Action Waiver

You agree to resolve disputes on an individual basis and waive the right to participate in class actions or class arbitrations.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles. You consent to the exclusive jurisdiction of courts in [Your Location].

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon:

• Posting updated Terms on our website
• Updating the "Last Updated" date
• Notifying you via email (for material changes)

Your continued use of services after changes constitutes acceptance of modified Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and WeHarmonise regarding use of our services.

20. Assignment

You may not assign or transfer these Terms or your rights without our prior written consent. We may assign our rights and obligations without restriction.

21. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative.

22. Contact Information

For questions about these Terms, please contact us:

WeHarmonise
Email: [email protected]
Phone: [Your Phone Number]
Address: [Your Business Address]

23. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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These Terms are designed to protect both you and WeHarmonise while ensuring a positive coaching experience. We encourage you to read them carefully.